20th Accommodation Awards Programme - ENTRIES NOW OPEN
AA Travel Guides American Express® Accommodation Awards Programme
How often do you find yourself saying: "I wonder if my guests enjoyed their stay?"
As you are well aware 2010 is going to be a very exciting year and a great opportunity for you to find out from your guests if you are up to winning standards.
Hundreds of establishments are finding out just how good they really are by participating in the AA Travel Guides American Express® Accommodation Awards Programme and many who thought they never could, have become winners in the process!
Awards are good for business, especially during this tough economic climate. It is imperative to be out there and find out just what your guests think of you.
Join NOW and gain a better understanding of your guests' needs by:
Simply supplying your guests with an AA Guest Critique Form
Using your own in-house questionnaire subject to our approval
Electronic feedback through either Rate-it.co.za or eGuestSurv
Using these electronic options would eliminate the need for paper guest critique forms, all you would have to do is sign up with either of these companies, pay a small monthly fee (discounted for AA Awards members) and send them a daily list of your check-outs. The rest is up to them and your guests.
Establishments that have participated in this prestigious programme over the past sixteen years have realised that there is no better way to measure performance as well as to motivate your staff to be winners. Many large group hotels use this invaluable management tool, and so could you!