



Superior Guest House
Aristo Manor offers both the corporate or leisure guest all the comforts of a private home in true 5-star luxury styling. Set in the leafy suburb of Birdswood, guests can enjoy peace and quiet yet are minutes away from the CBD, golf course and airport. Headquarters for most of the major companies, from BHP Billiton to Foskor in Richards Bay are within easy reach.
Cancellation Policy
Booking Conditions and Cancellation Policy for Aristo Manor
1.Booking Acceptance
Subject to availability, we will confirm your booking via fax or email, once the payment of the deposit has been made and reflects on our bank account.
2. Deposit
We require a non-refundable deposit of 50% with your booking. The outstanding balance must be settled on or before arrival. The cost for any other additional
requirements / services must also be settled prior to arrival or commencement.
3. Breakage deposit
We require a breakage deposit (R500,00) which will be refunded after the inspecting results have been taken into account. The refund shall be made within 21 working days.
4. Damage to Property and garden
The guest will be held responsible for any breakages or damage to the property and the inner or outer building caused due to negligence by the guest or his/her guests/family members.
5. Late Departure
A penalty fee equal to a day's tariff will be enforced for late departure
6. Cancellation Policy
Please note that the cancellation fee is Visitor Forfeits
Cancellation 30 to 50 days prior to arrival - 25% of Accommodation
Cancellation 29 to 14 days prior to arrival - 60% of Accommodation
Cancellation 13 to 0 days prior to arrival or No-Show - 100% of Accommodation
Booking Conditions and Cancellation Policy for Aristo Manor
7. Payment Method
Payments can be made either by means of an electronic transfer, direct deposit, cash, credit card. Except cash, please indicate your surname, arrival and departure dates and if there is space the reference number with all payments.
8. Exclusion of Liability
While every care is taken neither, Aristo Manor and personnel nor any of its employees or agents shall be held liable for any personal damage, injury or loss of any nature incurred by the guests and his guests/family members during their stay.
9. Smoking
Guests should please take note that we have a strict no smoking policy; you may smoke outside if you wish.
10. Pets
Aristo Manor has a policy against pets, no pets are permitted at Aristo Manor’s accommodation and facilities and therefore Guests are requested not to bring along any pets.
11. Events
Please take note that our accommodation facilities are for accommodation use only and are not meant to be used as events venues.
Facilities & Activities
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Please note prices supplied are published in good faith but are subject to change.
![]() Superior Accommodation | ![]() | ![]() |
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Please note prices supplied are published in good faith but are subject to change.
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(TGCSA)